Incident response (IR) procedures enable businesses to remain operational during a myriad of potential security incidents. How do you as a strategic leader determine the base-level of data necessary to be affective in IR? How can intel make you more proactive and improve reaction speed? When looking at other retailers, how do you know where you fit? Depending on the type of retailer you are and the approach that you take, the scope and message will differ. This CISO benchmarking workshop focuses on how we as CISOs measure the effectiveness of our IR programs, from the foundation, to KPIs, to adaptability. Rich Noguera, CISO at Gap will facilitate an interactive session that breaks down internal perspectives, processes and requirements for a successful IR program.